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Alerts

Get emails when consumption gets close to the limit, a reload fails, an app stops reloading or someone new joins Qlik.

The Qovern app is in Portuguese. Screen and button names are shown as they appear in the app, with the translation in parentheses.

The Alertas (Alerts) screen (administrators only, Pro and Enterprise plans) turns on email alerts about your Qlik Cloud. Each alert has its own threshold, days and times, and recipients.

Alert types

Alert Fires when Default threshold
Volumetria de dados (Data volume) Data for analysis usage reaches X% of capacity 80%
Limite mensal de reloads (Monthly reload limit) the month’s reloads reach X% of the limit (warns once a month) 80%
Reloads com falha (Failed reloads) some reload failed since the last check —
Carga de dados parada (Stalled data load) an analytics app has gone more than N days without reloading 7 days
Resumo de acessos (Access summary) summary of who accessed the apps in the period —
Novos usuários (New users) someone joined the Qlik tenant since the last check —

Configure

On the Configuração (Settings) tab, each alert appears as a card:

  1. Turn it on or off with the card’s switch (saved right away).
  2. Click Configurar (Configure) to open the tabs:
    • Quando verificar (When to check): the threshold (when the alert has one), current usage and the days and hours of the check, in the Brasília time zone. The default is every day at 8 a.m.;
    • Quem recebe (Who receives): check the people on the Qovern team who get the email.

A new alert starts by sending to administrators. If nobody is checked, the firing is kept only in the history.

History

The Histórico (History) tab shows the latest firings, with what was checked and whether the email went out. If sending fails, the firing is still recorded.

Good to know

  • The check runs every hour and looks for a scheduled time in the last 3 hours that hasn’t been checked yet. If the service is down for longer, old alerts are not sent afterwards.
  • The first Novos usuários check only sets the starting point: alerts begin on the next check.
  • People who leave the customer’s team stop receiving alerts.
  • Only people on the Qovern team can receive them. You can’t type another email address.